great service but room could use freshening up

The check-in process was exceptionally smooth thanks to a friendly receptionist who made me feel welcomed after a long drive. The accessibility features in the twin disability-access room were impressive, ensuring I had a comfortable stay.

The room could benefit from some updates.

Spacious room and friendly staff, but security felt lacking during check-in.

The hotel was conveniently located with friendly staff and a comfortable room, though navigating the service area was tricky. I appreciated the cleanliness, but the damp smell was off-putting. it was a decent place for a quick stopover, especially near Biggin Hill.

Family getaway well worth it

The room was spacious and clean, could really stretch out and not feel crammed you know? Plus, the staff they were friendly, even offered us extra pillows when we asked, nice touch!

Sure, it wasn’t exactly on the cheap side but still felt reasonable.

The hotel had a charming decor with comfortable seating, pleasing to my eyes. The accessibility was superb, making it easy for seniors like me to navigate the areas without hassle. Truly a delightful and welcoming space.

More lighting in the hallway would be helpful.

Absolutely loved the gyudon dishes around Westerham! Perfect for a late-night munch. Plus, the free parking and clean sheets make it a comfy pit stop for families. friendly staff were a highlight!

Finding this place can be a hassle, especially if you're unfamiliar with the area—better directions would help travelers a lot. The free Wi-Fi is practically useless, reminiscent of dial-up speeds, which is frustrating for anyone needing to connect. While the rooms are generally quiet, there's occasional noise from lorries at the nearby service area. The bathroom had some maintenance issues, with an inconsistent shower that would turn cold unexpectedly. The coffee machine, while a nice touch, leaked and left me needing to clean it up. In terms of nearby dining, options are limited, especially during off-hours, so you might need to plan ahead or look elsewhere for food.

This place suits me perfectly with great wi-fi, 24-hour reception, and helpful staff. They guided me the first time I stayed, which I really appreciated. I highly recommend it for a comfortable stay. I'm returning for a weekend!

Staying here was a breeze! Quick access to the lovely spots around, and the room was spacious with all the essentials like a kettle. The shower was positively delightful—hot and powerful!

But really, I expected a tidier carpet. it felt like a 'before' picture in a cleaning ad. Not to mention, I thought I’d have a tea party with creased curtains!

Comfortable stopover with spacious rooms

I found the rooms to be surprisingly spacious and comfortable, making it a great place for a night’s rest during my travels. The bed was cozy, and the shower was very powerful, which made for a refreshing start to the day. It’s also conveniently located next to various dining options, making it easy to grab a quick meal. the decor could use some updating to enhance the overall experience.

friendly staff made our stay brighter with great value food vouchers

Friendly staff made our stay memorable.

Super comfy stay!

Had a quick stay here and it was quite nice! The check-in was speedy and the room was spacious. Bit of a weird smell at first, but opening the window did the trick. Loved the cozy bed and the shower was solid. Only thing was, the bathroom could’ve been cleaner. Snacks at the snack bar were a nice touch too!

would definitely book here again

The room had a comfortable sofa bed and an electric kettle. It was nice to have a private bathroom equipped with a shower and free toiletries. The location was great for a quick stop, and parking was easy. Staff were super helpful in directing us to nearby food options.

Clean room with a comfortable bed that allowed for a restful night. Conveniently located near fast food outlets, which was helpful for late-night cravings. upon waking, I discovered several insect bites, which marred the overall experience. Though the room itself was tidy, the unexpected issue with pests makes me hesitant to stay again.

Convenient and Cozy

Had a comfy one-night stay. The staff was super friendly, and I got a warm welcome after a long drive. Room was clean and had good internet. It's a bit noisy since it's a service station but not terrible. Plus, there’s a snack bar right nearby. Bathroom could use some updates, though.